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SUPPORT.md

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# Getting help with Zero

## Questions, setup help, configuration

Ask in [GitHub Discussions](https://github.com/Twigpine/zero/discussions). Use
[Q&A](https://github.com/Twigpine/zero/discussions/categories/q-a) so answers can
be marked and found by the next person.

The fastest way to a useful answer is to include:

- `zero --version` output
- your OS (Windows, macOS, Linux) and how you installed Zero (npm, install
  script, source)
- the provider and model you are using (`zero providers list`)
- `zero doctor` output for setup problems
- the exact command you ran and the exact error text

## Bugs

If Zero does something wrong (crashes, wrong output, broken behavior), file a
[bug report](https://github.com/Twigpine/zero/issues/new/choose). If you are not
sure whether it is a bug or a setup problem, start in Discussions and we will
promote it to an issue if it is one.

## Feature ideas

Start a thread in
[Ideas](https://github.com/Twigpine/zero/discussions/categories/ideas). Zero is
in controlled development (see CONTRIBUTING.md), so discussing an idea first is
also the path to getting a PR accepted.

## Security issues

Never file a public issue or discussion. Report privately via
[GitHub Security Advisories](https://github.com/Twigpine/zero/security/advisories/new)
(see SECURITY.md).