SUPPORT.md

Rama develop · réplica de lectura del repositorio original.

# Support

Thanks for using pendpost. Here is where to get help.

## Documentation

Start with the docs at https://docs.pendpost.com and the quickstart in the README. Most questions are answered there. You do not need any credentials to try pendpost: start it with `PENDPOST_MODE=mock` and the mock driver runs the full draft to approve to schedule to publish to insights loop with no real API calls.

## Questions and ideas

For usage questions, setup help, and ideas, use GitHub Discussions at https://github.com/pendpost/pendpost/discussions. This is the best place for open-ended conversation.

## Feedback

To share quick feedback or a suggestion, use the **Share feedback** link in the dashboard (it opens a prefilled GitHub page in your browser and never sends your `.env` or any secret), open the feedback issue form, or post in Discussions under Ideas. If you do not have a GitHub account, a short feedback form on https://pendpost.com forwards into GitHub for you. For a deeper, design-level proposal, open an RFC (see docs/rfcs/README.md).

## Bugs and feature requests

If you have found a bug or want to request a feature, open an issue and pick the bug report or feature request form. The form prompts you for the details we need to act on it.

## Security issues

Do not open a public issue for a security vulnerability. See SECURITY.md for how to report privately. You can email security@pendpost.com or open a private security advisory on GitHub.

## Response time

pendpost is maintained part-time by a small team, so please allow time for a response. Clear, focused, reproducible reports are handled fastest.