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---
title: Pydantic Logfire Enterprise Plan Overview
description: "The Logfire Enterprise Plan includes custom SSO, guaranteed SLAs, custom BAAs, and priority 24/7 support. Choose between cloud and self-hosted options."
---
# Pydantic Logfire Enterprise

## Overview

In addition to the [Team and Growth plans](https://pydantic.dev/pricing), Pydantic Logfire has three enterprise offerings:

- **Enterprise Cloud**: Fully managed, SLA-backed service
- **Enterprise Dedicated**: Fully managed, single-tenant deployment on isolated infrastructure. See the [Enterprise Dedicated](enterprise-single-tenant.md) page for details
- **Enterprise Self-Hosted**: On-premises deployment via Kubernetes

## Enterprise Single Sign-On (SSO)

Logfire Enterprise supports SSO through [Dex](https://github.com/dexidp/dex), an open-source OIDC gateway. The same Dex configuration model works across Enterprise Cloud, Enterprise Dedicated, and Enterprise Self-Hosted deployments.

Dex works with common identity providers including Okta, Azure AD, Auth0, Google Workspace, LDAP/AD, and generic OIDC or SAML providers.

## SCIM provisioning

Logfire Enterprise supports [System for Cross-domain Identity Management (SCIM) 2.0 user discovery and group provisioning](scim-provisioning.md) across Enterprise Cloud and Enterprise Self-Hosted deployments. SCIM is the standard protocol identity providers use to keep application accounts and group membership in sync. Connect your identity provider to find existing Logfire users and synchronize organization and project access through mapped groups.

## Enterprise Cloud

### Target Users

Organizations requiring:

- Service Level Agreements (SLAs)
- Custom Data Processing Agreements (DPAs), beyond our [standard DPA](compliance.md#gdpr)
- HIPAA Business Associate Agreements (BAAs)
- Invoice billing
- Custom retention
- Custom Single Sign-On (SSO)

### Features

| Feature                         | Description                                                        |
|---------------------------------|--------------------------------------------------------------------|
| **Full-Service Hosting**        | All operational complexity managed by our engineering team         |
| **Enhanced Support**            | Priority support with guaranteed SLAs, 24/7 dedicated assistance   |
| **Compliance & Custom Billing** | Tailored billing options and industry-specific compliance packages |
| **Custom Retention**            | Extended data retention beyond the standard 30-day SaaS offering   |
| **Custom SSO**                  | Login via custom identity providers (e.g. Okta, Azure AD, Auth0)   |
| **SCIM provisioning**           | User discovery and mapped group access synchronization              |


## Enterprise Self-Hosted

> **Note:** The Helm chart for Pydantic Logfire is now [open source](https://github.com/pydantic/logfire-helm-chart)

For setup details, see the [self-hosted Logfire overview](reference/self-hosted/overview.md).

### Target Users

Organizations with:

- Highly sensitive data requirements
- Data sovereignty requirements
- Kubernetes expertise

### Features

| Feature | Description |
|---------|-------------|
| **Deployment** | Open-sourced Helm chart for quick deployment on any Kubernetes cluster |
| **Storage & Retention** | Parquet storage on any S3-compatible object storage with customizable retention policies |
| **Scalability** | Native Kubernetes scaling to match workload and cost requirements |
| **SCIM provisioning** | User discovery and mapped group access synchronization |

### Support Services

Enterprise Self-Hosted customers receive:

##### Installation & Configuration Guidance
- Production deployment best practices
- Environment-specific recommendations

##### Ongoing Troubleshooting
- Direct access to support engineers
- Assistance with operational and performance issues

##### Periodic Health Checks
- Optional system assessments
- Optimization and update recommendations

## Technical Architecture

### Core Technology Stack

All deployment options use the same underlying technology:

- **Data Ingestion**: OpenTelemetry
- **Storage Format**: Parquet
- **Query Engine**: SQL-based queries via Apache DataFusion

### Key Technical Benefits

#### Open Standards Integration

- Built on established protocols and open formats
- Minimizes vendor lock-in risk
- Integrates with existing tooling
- Simplified migration path through OTel compatibility

#### AI Readiness

- SQL-based query layer provides familiar interface for AI tools
- Enables integration with LLM-powered workflows
- Supports automated analysis via agents
- Compatible with Logfire MCP server

#### Performance

- Powered by customized Apache DataFusion
- Recognized as the fastest single-node engine for Parquet queries
- Optimized for observability workloads

## Getting Started

For more information about Enterprise Cloud, Enterprise Dedicated, or Enterprise Self-Hosted solutions, [please contact](mailto:sales@pydantic.dev) our sales team.